Refund Policy and Subscription Rules

Subscription rules

When you buy a subscription (monthly or yearly) you get an unlimited access  to a collection that must be used in accordance with the terms of the File license

Only real people, using their real details, can subscribe to Elegantflyer.

You need to be 18 years or over to become a subscriber.

You promise that information you give us is true, accurate and complete and that you will keep your account information up-to-date (including a current email address). Your subscription is not transferable. You are responsible for any use of Elegantflyer  that occurs in conjunction with your username and password so keep your password secure and don’t let any other person use your username or password. If you realise there’s any unauthorized use of your password or any breach of security you need to let us know immediately.

When you download an item as a subscriber, you will be granted a license from us to use that item. By downloading an item you’re not actually acquiring ownership of the item itself, only the license to use that item. Items are subject to specific terms of use, and these terms are set out in the File license.

 

Payment for subscription

You can pay for your subscription via PayPal, credit card or other specified payment methods. You may be required to pay a handling fee depending on the method of payment you choose.

Pay attention that all our subscriptions have auto-renewal. It means that after the expiration of your subscription – it will automatically continue. To turn off the auto-renewal of subscription you need to contact our support and give your information (Sales id number and Order id number).

You are responsible for all costs of currency conversion relating to your Elegantflyer subscription. Your financial institution does the currency conversion and may charge you additional fees (we don’t control either the conversion rates or your financial institution’s fees).

This means that you may incur  additional costs when subscribing to Elegantflyer, which we have no control over.

 

When you subscribe to Elegantflyer, you do so on the following terms:

  1. You promise to us that you understand what you can and can’t do with your downloaded items in accordance with the File license;
  2. Once you downloaded the item, you acquire a non- exclusive license to use the item under the terms set out in the File license (non-exclusive means others might also license the same item); and
  3. You do not gain any ownership rights in a downloaded item.

It is important that you understand the terms on which you are making a purchase. Please take the time to review this section carefully.

The final prices and fees are inclusive of transactional taxes where relevant (like VAT). You are responsible for paying all other fees and taxes associated with your use of Elegantflyer wherever levied.

 

Refunds and cancelations

All the products from Elegantflyer have absolutely exclusive design and they were created for saving time as an inexpensive alternative to get printed promotional materials.

If you understand that you have bought the wrong template after your purchase, and this template can’t suit your needs, please contact us to our support or to our e-mail [email protected] to change a product or to make a Refund. We are committed to make a refund within 2 business day after the purchase of our template but sometimes it may take a longer period of time.

If you have bought our subscription and now understand that it isn’t suitable for you – there are 3 days to make a cancellation and ask for money refund.